Instant Remote Support

Make disruptive computer problems a thing of the past, allowing you to stay productive in a fast-paced working environment. Call us with an issue and get help, right when you need it.

On-Site Assistance

Take advantage of our rapid-response on-site support team whenever you need to work with someone in person. Get all the benefits of an inhouse IT department without all the downsides

24/7 Proactive Monitoring

Rest easy knowing your systems are being monitored around the clock, root causes are being identified and addressed, and hidden issues are resolved before they turn into major problems.

Want Better IT Support For Your Company?

Arrow Technology Solutions offers a remotely managed IT department for all types of organizations and market sectors. Receive high-quality support from our help desk and access to a team of qualified experts – all at a fraction of the cost of hiring your own.
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Managed I.T. Services

We monitor, manage, and support your network infrastructure, while guiding your business to a simpler, more productive future.

Cloud Services

Improve the reliability of your systems, increase scalability as your organization grows, or reduce ongoing hardware replacement costs.

I.T. Maintenance Plans

Ensure your network is secure, computers are optimized, and data is backed up. Get the essentials without breaking your budget.

Virtualization

Less hardware, less costs, and more reliability. Enjoy more advanced technology without installing more equipment in your office.

Backup & Disaster Recovery

Drive your business objectives knowing your most valuable asset – your data – is always backed up and available if and when disaster strikes.

CIO Advisory Services

Virtual CIO to help plan and budget for the future, select technology solutions that fit your goals, and provide expert guidance about how to leverage it

Hosted Email

We offer a full suite of cloud hosted email solutions that help you work more reliably and securely. It’s time to make your email work smarter.

Servers

Consolidated servers with optimized workloads – increase utilization to accomplish more with fewer servers

Responsive Service

Drive your business objectives knowing your most valuable asset – your data – is always backed up and available if and when disaster strikes.

Proactive Monitoring

Most network outages can be prevented if the network is being carefully watched. Our software monitors event logs and system performance characteristics 24×7 and immediately notifies us if anything is out of the ordinary—often before the issue causes a work disruption. For any monitoring activities which cannot be automated we schedule recurring manual checks in our trouble ticket software to ensure follow up.

Documentation

In order to successfully share knowledge and processes among our team members we rely on excellent network documentation. We fully document the network configuration, IT issues, admin passwords, etc. and give you full ownership of that documentation which ensures that you will never be held hostage by a lack of knowledge about your own network. Being organized is the key to quick and efficient ticket resolution, which is something we pride ourselves on.

Flat Free Pricing

We believe strongly in flat-fee, all-inclusive pricing rather than hourly pricing. With flat-fee pricing our interests are aligned with yours–we both have an incentive to invest the time and resources to create the most stable computing environment possible. Our flat fee pricing model includes unlimited support for maintenance and monitoring of your existing infrastructure, including emergency and after hours support.
Our Mission and vision

2001

FOUNDED IN

17,800

TICKETS COMPLETED

1980

MANAGED ENDPOINT

80

DATA PROTECTED

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IT Solutions and Services for New Mexico Businesses

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